Frequently Asked Questions

Q: How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times vary based on location and shipping method.
👉 View full shipping details

Q: What is your return policy?
We accept returns within 15 of delivery for unworn items with original tags.
👉 View full return policy

Q: How do I find the right size?
Our styles generally run slightly larger but please keep in mind that every child is different.
👉 View our size guide

Q: How can I contact you?
You can reach us via our contact page or email us at rstone@petitami-zubels.com
👉 Contact us

Q: Are your products machine washable?
Most of our items are machine washable. Please refer to individual product pages for specific care instructions.
👉 View our care instructions

Q: Do you offer gift options?
Yes, many of our items make perfect gifts for baby showers, birthdays, and special occasions.

Q: Can I send an order directly as a gift?
Yes, you can ship directly to the recipient by entering their address at checkout.

Q: Are your products safe for babies?
Yes, our products are tested by independent third-party labs to meet safety standards and regulations. Materials, trims, and components are carefully selected to ensure they are safe for little ones.

Still need help?
Contact us and we’ll be happy to assist.