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$5 Flat rate shipping on all orders!

Return Policy

Hello from Robert the Zu-Keeper! 

If you're not satisfied with your Petit Ami or Zubels order for any reason, please return it for a full refund or replacement.

It’s simple as 1, 2, 3!

  1. Email rstone@petitami.us the invoice number and what item you want to replace or return.
  2. I will email you a return shipping label.
  3. Please write on your packing slip or a blank piece of paper whether you want to replace the item or return it. Place in the package and ship!

You will be credited or a replacement garment or toy will be shipped to you.

All returns must be requested within 30 days of date purchased, after 30 days returns will be not authorized. 

Beginning May 1st, 2022 there will be a $5 flat fee for return labels. 

Please call us if you have any issues at 847-455-8545 (M-F 8 AM to 3 PM)